Our online shop is open 24 hours. We aim to dispatch items within 1-2 working days, excluding weekends, bank holidays and annual holidays, (If we are closed for annual holidays, you will see a holiday message on our website).
We offer a free local click+collect service in Normanton, Wakefield with no minimum spend.
Our collection point is The Vaping Bar, 25a High Street, Normanton, WF6 2AD. Your order will be ready to collect usually the next day from your order being placed (excluding personalised items). Please ensure you leave your contact details so we can keep you updated on your order.
Free local delivery in WF6 on orders of £25 and over
Free delivery throughout the UK on orders over £45
If for any reason you are not satisfied with your purchase, then please email email@example.com and we will organise a refund. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for return your item must be in its original condition and unopened.
Sale items and personalised items cannot be returned.
Papersmile will not be held responsible for any spelling mistakes or typos on personalised items.
Papersmile are not responsible for items lost in the post when being returned. We recommend that returns are sent via signed for delivery. Buyers are also responsible for any costs that occur when returning goods.
The refund will be issued when the item is received by us in its original condition. Your refund will be sent to you via your original method of payment.
If you made a mistake on your order or simply wish to cancel, your order may be cancelled at any time (excluding personalised items) prior to the dispatch of your goods.
Simply email us at firstname.lastname@example.org to request the cancellation.
If you have any further queries please contact us at email@example.com